Privacy Policy

Last updated: 2026-01-07

AscendX respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

Information We Collect

We only collect information that is necessary to operate our website and fulfill orders.

This includes when you:

  • Place an order

  • Contact us

  • Subscribe to emails

You may provide information such as:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely by third-party providers)

We do not collect more personal data than required to provide our services.

Automatically Collected Information

Like most websites, we automatically collect basic technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This data is used only to:

  • Improve website performance

  • Understand how visitors use the site

  • Ensure security and functionality

Cookies

Our website uses cookies and similar technologies to ensure proper functionality and improve your browsing experience.

Cookies may be used to:

  • Remember preferences

  • Enable shopping cart functionality

  • Analyze website traffic

You can manage or disable cookies through your browser settings at any time.

Payment Information

All payments are processed securely through trusted third-party payment providers. AscendX does not store or have access to your full payment details.

How We Use Your Information

We use collected information only to:

  • Process and fulfill orders

  • Communicate regarding your purchase or inquiries

  • Improve our website and services

  • Comply with legal obligations

We do not sell, rent, or trade your personal information.

Third-Party Services

Our website may use trusted third-party services such as:

  • Payment processors

  • Shipping providers

  • Website analytics (e.g. Shopify analytics)

These services only receive the information necessary to perform their function and are required to handle your data responsibly.

Data Security

We take reasonable measures to protect your information and ensure it is handled securely. However, no method of transmission over the internet is completely secure.

Contact Us

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page. If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website.