FAQs
Frequently Asked Questions
What is AscendX?
AscendX is a performance-focused fitness brand creating gym accessories designed to support consistent, effective training. Our products are built with durability, comfort, and purpose in mind.
Who are AscendX products designed for?
Our gear is designed for anyone who takes their training seriously — from experienced lifters to those focused on steady improvement. We prioritize reliability and ease of use across all experience levels.
What makes AscendX different?
We focus on thoughtful design and practical performance. Rather than adding unnecessary features, we aim to create gym gear that feels dependable, integrates seamlessly into training, and holds up over time.
What products do you currently offer?
At the moment, AscendX offers gym accessories, starting with lifting straps. Our product range will expand over time to include additional training gear and apparel.
Are your lifting straps suitable for heavy lifting?
Yes. Our lifting straps are designed with reinforced stitching and durable materials to support demanding training sessions. Always use equipment as intended and within your personal limits.
Do your straps work with different exercises and equipment?
Yes. Our lifting straps are suitable for a wide range of pull movements, including deadlifts, rows, pulldowns, shrugs, machine-based exercises, and cable exercises.
Are AscendX products beginner-friendly?
Yes. Our products are designed to be easy to use and supportive for all levels. Beginners are encouraged to focus on proper technique and gradually incorporate accessories as needed.
Where do you ship?
Shipping availability is currently limited to Sweden only, but we are continuously working to expand our shipping options.
How long does shipping take?
Shipping times vary depending on location. Estimated delivery times are 3-5 business days.
Can I return or exchange my order?
Yes. If you're not satisfied with your purchase, please contact us within the return window stated in our Returns Policy. Items must be unused and in original condition.
How can I contact AscendX?
You can reach us via the contact form on our website or by email. We aim to respond to all inquiries within 24–48 hours.